At PC Panda, we understand that technology can sometimes be challenging. Our dedicated technical support services are designed to provide you with the help you need to keep your devices running smoothly. Whether you’re facing a minor issue or a major technical challenge, our team is here to assist you every step of the way.
Our Technical Support Services
1. Computer Setup and Configuration
- New Device Setup: We’ll help you unbox and set up your new computer or laptop, ensuring all software is installed correctly.
- Operating System Installation: Need a fresh OS install? We can handle that, optimizing your system for performance and security.
2. Virus and Malware Removal
- Comprehensive Scans: Our experts will perform thorough scans to detect and remove viruses, spyware, and other malware.
- Prevention Solutions: We’ll provide guidance on best practices and software to keep your devices safe in the future.
3. Performance Optimization
- Speed Enhancements: If your computer is running slow, we’ll diagnose the problem and implement solutions to enhance its performance.
- Hardware Upgrades: We can recommend and install hardware upgrades, such as RAM and SSDs, to boost your system’s capabilities.
4. Software Support
- Application Installation and Troubleshooting: From Microsoft Office to creative software, we’ll assist with installation and troubleshooting any issues you encounter.
- Updates and Patches: Stay secure with our help in managing updates and patches for your software.
5. Networking Assistance
- Wi-Fi Troubleshooting: If your internet connection is unreliable, we’ll diagnose and resolve connectivity issues to keep you online.
- Router Configuration: We’ll set up and configure your home network for optimal speed and security.
6. Remote Support
- Instant Access: With our remote support services, we can troubleshoot issues directly on your device without the need for an in-person visit.
- Convenience: Get the help you need from the comfort of your home, no matter the time.
7. Personalized Training
- One-on-One Sessions: We offer tailored training sessions to help you become more proficient with your devices and software.
- Resource Guides: Receive custom guides and tips to help you navigate your technology confidently.
Our Services & Charges
- Computer Setup: $50 per device
- Operating System Installation: $75
- Virus & Malware Removal: $100
- Performance Optimization: $75
- Software Support: $50 per hour
- Wi-Fi Troubleshooting: $60
- Remote Support: $40 per session
- Personalized Training: $50 per hour
Why Choose Our Technical Support?
- Expert Team: Our skilled technicians are trained to handle a wide range of technical issues with professionalism and expertise.
- Customer-Focused: We pride ourselves on providing personalized support, ensuring that your unique needs are met.
- Quick Response Times: We understand the urgency of tech issues and strive to resolve them as quickly as possible.
- Transparent Pricing: No hidden fees—just straightforward, competitive pricing for all our services.
